Damaged shipping

Packaging your return


Your return must be properly boxed and sealed to protect the physical product and the integrity of the manufacturer’s package against any damage or marking in transit. New items shipped back solely in the manufacturer’s packing will be ineligible for return.

 
Shipping truck
Return Shipping

 

Customers are responsible for covering the cost of return shipping as well as any supplemental carrier insurance to protect against damage or loss in transit. Please retain the associated tracking information to file a claim in the event that carrier loss or damage occurs.

Damaged shipping   Lost or damaged merchandise
 
Technica is not liable for the value of any returned merchandise that is lost or damaged in transit to our facility, package insurance is highly recommended.
Question     Paid Sales Tax?
 
If your state requires online retailers to charge sales tax, then you’ve most likely paid sales tax on your order. If you return that product, then you’re refunded the sales tax paid for the product in addition to the refund of the product.

 

Once an order is placed, reversing it is challenging due to processes like manufacturer special orders and customizations. We encourage customers to review orders thoroughly and consult with our skilled customer service team for clarity before completing purchases.

 

Contingent on the product that you ordered, up to a 25% processing fee applies to any refunds, cancellations, or returns.

 

If you receive a damaged item, please contact us immediately for a replacement. We encourage making purchases with confidence and are available for inquiries at

Sales@technicaautoparts.com

Order Modifications and Cancellations:

For changes or cancellations of orders within the U.S., Puerto Rico, Guam, the U.S. Virgin Islands, APO/FPO, or Canada, we urge you to contact us immediately at Sales@TechnicaAutoParts.com, as our fast shipping may limit email effectiveness. Verify order accuracy before finalizing at checkout.

Orders already shipped cannot be canceled; contact us for a Return Merchandise Authorization (RMA) upon receipt.

For address changes on FedEx-shipped orders, a $50 fee per package applies. USPS orders cannot be modified in transit.

International orders (outside the specified regions) cannot be changed or canceled once placed.

Backorder Policy:

Technica Auto Parts does not display live inventory online. For time-sensitive orders, contact us at Sales@TechnicaAutoParts.com to confirm product availability. All urgent orders should be directly coordinated with our sales team to avoid delays. Note that express shipping costs are the customer’s responsibility.

When an item is back-ordered, we will notify you via your provided email address, although manufacturer communication may vary. We will make every effort to follow up with you regarding your order. 

No Refund clause for Special Items:

For specific items like body kits and carbon fiber products, we adhere to a strict “No Refund” policy. If a chargeback is filed, we will provide this information to your bank.

General Returns:

Contact us within 14 days of purchase for returns at Sales@technicaautoparts.com or through the provided link for a Return Merchandise Authorization (RMA) number. Returned items must be in new, resalable condition. Certain products are non-returnable (see list below).

Contact Technica Auto Parts Here

Defective or Incorrect Products:

If you receive an incorrect or defective item, contact us within 14 days for a no-charge replacement or return. Depending on the situation, we will provide a return label or require you to cover return shipping.

 

Unacceptable Returns

Unacceptable returns may apply to products returned with markings or writing made on the original packaging, including those that show signs of tampering, customization, or alteration in any way.

Those items that do not adhere to the Technica policy and have been deemed ineligible for return will be denied and discarded after 10 business days following customer notification. Ineligible returns include those items that fall into the below categories:

Non-Sellable New:  Items that have been excessively handled, marked, damaged, modified, or altered such that they cannot be resold or returned to the associated vendors. This also includes items that have been installed, rusted, worn, incomplete, or missing the manufacturer’s packing.

Returns Abuse:  Customers with an excessively high return rate or frequency will be ineligible for LRG participation. This covers items with multiple returns prior to the end of their reasonable, useful life as well as items returned under the defective proactively prior to failure.

Defective:  Items that have been damaged or broken during the installation process, were utilized for diagnostic repair purposes, or failed outside of our standard warranty time frame of 90 days.

 

One-time use items:  Consumable items intended for single use are ineligible for warranty. Examples include additives, cleaners, shop supplies, etc.

 

Return Shipping Instructions:

Customers cover return shipping costs unless the item is incorrect or defective. Use a carrier with signature confirmation and insurance, as we are not liable for lost or damaged packages.

Chargebacks:

Initiating a chargeback may lead to order cancellation and website access revocation. For dissatisfaction, contact us at 805 725 6640.

Warranty Claims:

For issues outside our return policy but within the manufacturer’s warranty, please contact the manufacturer. Contact us if your return isn’t processed within 3 weeks.

Additional Terms:

– Used/installed items cannot be returned if damaged or defective.

– Missing or damaged components may result in return denial or extra charges.

– Installation costs for returned products are not covered.

– Policy changes may occur without notification.

International Orders:

No returns are accepted for international orders.

Defective Products (U.S., PR, GU, VI, APO/FPO, Canada):

Contact us within 30 days for defective items.

For defects outside our return policy but within the manufacturer’s warranty, contact the manufacturer directly.

The manufacturer will have sole determination of the outcome of the claim. As a courtesy to our customers, Technica Auto Parts will gladly try to facilitate a thorough review of the claim. Still, we have no final say in the decision made by the manufacturer (i.e., approvals, denials, fees, etc.).

Damaged Shipments:

Report shipping damage within 72 hours. We may request photos to assist with claims.

Unauthorized Returns:

Unauthorized returns without an RMA number may incur a 25% restocking fee. If your unauthorized return has not been processed within 3 weeks, please send an email to

sales@technicaautoparts.com

Undeliverable or Refused Shipments:

Returned packages due to incorrect addresses or refusal will be processed within 3 weeks and may incur a 25% restocking fee.

Our return policy is non-transferable and only apply to parts you buy from Technica Auto Parts. We inspect all parts upon arrival. If we receive a part that is not ours, we will charge you to ship it back or discard it.

We accept returns back for a refund within 14 days from the original purchase date. We do not accept installed parts used for diagnostic purposes, one-time repairs (tools, electrical, etc) or items used to service or repair any vehicles other than the original customer’s.

We will be more than happy to cover defective components by reaching out to our Sales Staff. Please call or email for details and instructions on how to initiate a return if your questions aren’t answered above.

If your state requires online retailers to charge sales tax, then you’ve most likely paid sales tax on your order. If you return that product, then you’re refunded the sales tax paid for the product in addition to the refund of the product.

Damaged shipping

Packaging your return

Your return must be properly boxed and sealed to protect the physical product and the integrity of the manufacturer’s package against any damage or marking in transit. New items shipped back solely in the manufacturer’s packing will be ineligible for return.

 
Shipping truck
Return Shipping
 
                     Customers are responsible for covering the cost of return shipping as well as any supplemental carrier insurance to protect against damage or loss in transit. Please retain the associated tracking information to file a claim in the event that carrier loss or damage occurs.
Damaged shipping   Lost or damaged merchandise
 
Technica is not liable for the value of any returned merchandise that is lost or damaged in transit to our facility, package insurance is highly recommended.
Question     Paid Sales Tax?
 
If your state requires online retailers to charge sales tax, then you’ve most likely paid sales tax on your order. If you return that product, then you’re refunded the sales tax paid for the product in addition to the refund of the product.

 

Once an order is placed, reversing it is challenging due to processes like manufacturer special orders and customizations. We encourage customers to review orders thoroughly and consult with our skilled customer service team for clarity before completing purchases.

 

Contingent on the product that you ordered, up to a 25% processing fee applies to any refunds, cancellations, or returns.

 

If you receive a damaged item, please contact us immediately for a replacement. We encourage making purchases with confidence and are available for inquiries at

sales@technicaautoparts.com

Order Modifications and Cancellations:

For changes or cancellations of orders within the U.S., Puerto Rico, Guam, the U.S. Virgin Islands, APO/FPO, or Canada, we urge you to contact us immediately at Sales@TechnicaAutoParts.com, as our fast shipping may limit email effectiveness. Verify order accuracy before finalizing at checkout.

Orders already shipped cannot be canceled; contact us for a Return Merchandise Authorization (RMA) upon receipt.

For address changes on FedEx-shipped orders, a $50 fee per package applies. USPS orders cannot be modified in transit.

International orders (outside the specified regions) cannot be changed or canceled once placed.

Backorder Policy:

Technica Auto Parts does not display live inventory online. For time-sensitive orders, contact us at Sales@TechnicaAutoParts.com to confirm product availability. All urgent orders should be directly coordinated with our sales team to avoid delays. Note that express shipping costs are the customer’s responsibility.

Due to the nature of the automotive industry and the fact that we offer thousands of items from hundreds of different manufacturers and distributors, we cannot display live inventory. Some items ship directly from our warehouse, whereas others may ship directly from the manufacturer or distribution warehouse.

When an item is back-ordered, we will notify you via your provided email address, although manufacturer communication may vary. We will make every effort to follow up with you regarding your order. 

No Refund clause for Special Items:

For specific items like body kits and carbon fiber products, we adhere to a strict “No Refund” policy. If a chargeback is filed, we will provide this information to your bank.

General Returns:

Contact us within 14 days of purchase for returns at Sales@technicaautoparts.com or through the provided link for a Return Merchandise Authorization (RMA) number. Returned items must be in new, resalable condition. Certain products are non-returnable (see list below).

Contact Technica Auto Parts Here

Defective or Incorrect Products:

If you receive an incorrect or defective item, contact us within 14 days for a no-charge replacement or return. Depending on the situation, we will provide a return label or require you to cover return shipping.

 

Unacceptable Returns

Unacceptable returns may apply to products returned with markings or writing made on the original packaging, including those that show signs of tampering, customization, or alteration in any way.

Those items that do not adhere to the Technica policy and have been deemed ineligible for return will be denied and discarded after 10 business days following customer notification. Ineligible returns include those items that fall into the below categories:

Non-Sellable New:  Items that have been excessively handled, marked, damaged, modified, or altered such that they cannot be resold or returned to the associated vendors. This also includes items that have been installed, rusted, worn, incomplete, or missing the manufacturer’s packing.

Returns Abuse:  Customers with an excessively high return rate or frequency will be ineligible for LRG participation. This covers items with multiple returns prior to the end of their reasonable, useful life as well as items returned under the defective proactively prior to failure.

Defective:  Items that have been damaged or broken during the installation process, were utilized for diagnostic repair purposes, or failed outside of our standard warranty time frame of 90 days.

 

One-time use items:  Consumable items intended for single use are ineligible for warranty. Examples include additives, cleaners, shop supplies, etc.

 

Return Shipping Instructions:

Customers cover return shipping costs unless the item is incorrect or defective. Use a carrier with signature confirmation and insurance, as we are not liable for lost or damaged packages.

Chargebacks:

Initiating a chargeback may lead to order cancellation and website access revocation. For dissatisfaction, contact us at 805 203 0570.

Warranty Claims:

For issues outside our return policy but within the manufacturer’s warranty, please contact the manufacturer. Contact us if your return isn’t processed within 3 weeks.

Additional Terms:

– Used/installed items cannot be returned if damaged or defective.

– Missing or damaged components may result in return denial or extra charges.

– Installation costs for returned products are not covered.

– Policy changes may occur without notification.

International Orders:

No returns are accepted for international orders.

Defective Products (U.S., PR, GU, VI, APO/FPO, Canada):

Contact us within 30 days for defective items.

For defects outside our return policy but within the manufacturer’s warranty, contact the manufacturer directly.

The manufacturer will have sole determination of the outcome of the claim. As a courtesy to our customers, Technica Auto Parts will gladly try to facilitate a thorough review of the claim. Still, we have no final say in the decision made by the manufacturer (i.e., approvals, denials, fees, etc.).

Damaged Shipments:

Report shipping damage within 72 hours. We may request photos to assist with claims.

Unauthorized Returns:

Unauthorized returns without an RMA number may incur a 25% restocking fee. If your unauthorized return has not been processed within 3 weeks, please send an email to

Sales@technicaautoparts.com

Undeliverable or Refused Shipments:

Returned packages due to incorrect addresses or refusal will be processed within 3 weeks and may incur a 25% restocking fee.

Our return policy is non-transferable and only apply to parts you buy from Technica Auto Parts. We inspect all parts upon arrival. If we receive a part that is not ours, we will charge you to ship it back or discard it.

We accept returns back for a refund within 14 days from the original purchase date. We do not accept installed parts used for diagnostic purposes, one-time repairs (tools, electrical, etc) or items used to service or repair any vehicles other than the original customer’s.

We will be more than happy to cover defective components by reaching out to our Sales Staff. Please call or email for details and instructions on how to initiate a return if your questions aren’t answered above.

If your state requires online retailers to charge sales tax, then you’ve most likely paid sales tax on your order. If you return that product, then you’re refunded the sales tax paid for the product in addition to the refund of the product.

Damaged shipping

Packaging your return

Your return must be properly boxed and sealed to protect the physical product and the integrity of the manufacturer’s package against any damage or marking in transit. New items shipped back solely in the manufacturer’s packing will be ineligible for return.

Shipping truck
Return Shipping

Customers are responsible for covering the cost of return shipping as well as any supplemental carrier insurance to protect against damage or loss in transit. Please retain the associated tracking information to file a claim in the event that carrier loss or damage occurs.
Damaged shipping   
Lost or damaged merchandise

Technica is not liable for the value of any returned merchandise that is lost or damaged in transit to our facility, package insurance is highly recommended.
Question     
Paid Sales Tax?

If your state requires online retailers to charge sales tax, then you’ve most likely paid sales tax on your order. If you return that product, then you’re refunded the sales tax paid for the product in addition to the refund of the product.

Once an order is placed, reversing it is challenging due to processes like manufacturer special orders and customizations. We encourage customers to review orders thoroughly and consult with our skilled customer service team for clarity before completing purchases.

Contingent on the product that you ordered, up to a 25% processing fee applies to any refunds, cancellations, or returns.

If you receive a damaged item, please contact us immediately for a replacement. We encourage making purchases with confidence and are available for inquiries at

sales@technicaautoparts.com

Order Modifications and Cancellations:

For changes or cancellations of orders within the U.S., Puerto Rico, Guam, the U.S. Virgin Islands, APO/FPO, or Canada, we urge you to contact us immediately at Sales@TechnicaAutoParts.com, as our fast shipping may limit email effectiveness. Verify order accuracy before finalizing at checkout.

Orders already shipped cannot be canceled; contact us for a Return Merchandise Authorization (RMA) upon receipt.

For address changes on FedEx-shipped orders, a $50 fee per package applies. USPS orders cannot be modified in transit.

International orders (outside the specified regions) cannot be changed or canceled once placed.

Backorder Policy:

Technica Auto Parts does not display live inventory online. For time-sensitive orders, contact us at Sales@TechnicaAutoParts.com to confirm product availability. All urgent orders should be directly coordinated with our sales team to avoid delays. Note that express shipping costs are the customer’s responsibility.

Due to the nature of the automotive industry and the fact that we offer thousands of items from hundreds of different manufacturers and distributors, we cannot display live inventory. Some items ship directly from our warehouse, whereas others may ship directly from the manufacturer or distribution warehouse.

When an item is back-ordered, we will notify you via your provided email address, although manufacturer communication may vary. We will make every effort to follow up with you regarding your order. 

No Refund clause for Special Items:

For specific items like body kits and carbon fiber products, we adhere to a strict “No Refund” policy. If a chargeback is filed, we will provide this information to your bank.

General Returns:

Contact us within 14 days of purchase for returns at Sales@technicaautoparts.com or through the provided link for a Return Merchandise Authorization (RMA) number. Returned items must be in new, resalable condition. Certain products are non-returnable (see list below).

Contact Technica Auto Parts Here

Defective or Incorrect Products:

If you receive an incorrect or defective item, contact us within 14 days for a no-charge replacement or return. Depending on the situation, we will provide a return label or require you to cover return shipping.

Unacceptable Returns

Unacceptable returns may apply to products returned with markings or writing made on the original packaging, including those that show signs of tampering, customization, or alteration in any way.

Those items that do not adhere to the Technica policy and have been deemed ineligible for return will be denied and discarded after 10 business days following customer notification. Ineligible returns include those items that fall into the below categories:

Non-Sellable New:  Items that have been excessively handled, marked, damaged, modified, or altered such that they cannot be resold or returned to the associated vendors. This also includes items that have been installed, rusted, worn, incomplete, or missing the manufacturer’s packing.

Returns Abuse:  Customers with an excessively high return rate or frequency will be ineligible for LRG participation. This covers items with multiple returns prior to the end of their reasonable, useful life as well as items returned under the defective proactively prior to failure.

Defective:  Items that have been damaged or broken during the installation process, were utilized for diagnostic repair purposes, or failed outside of our standard warranty time frame of 90 days.

 

One-time use items:  Consumable items intended for single use are ineligible for warranty. Examples include additives, cleaners, shop supplies, etc.

 

Return Shipping Instructions:

Customers cover return shipping costs unless the item is incorrect or defective. Use a carrier with signature confirmation and insurance, as we are not liable for lost or damaged packages.

Chargebacks:

Initiating a chargeback may lead to order cancellation and website access revocation. For dissatisfaction, contact us at 805 203 0570.

Warranty Claims:

For issues outside our return policy but within the manufacturer’s warranty, please contact the manufacturer. Contact us if your return isn’t processed within 3 weeks.

Additional Terms:

– Used/installed items cannot be returned if damaged or defective.

– Missing or damaged components may result in return denial or extra charges.

– Installation costs for returned products are not covered.

– Policy changes may occur without notification.

International Orders:

No returns are accepted for international orders.

Defective Products (U.S., PR, GU, VI, APO/FPO, Canada):

Contact us within 30 days for defective items.

For defects outside our return policy but within the manufacturer’s warranty, contact the manufacturer directly.

The manufacturer will have sole determination of the outcome of the claim. As a courtesy to our customers, Technica Auto Parts will gladly try to facilitate a thorough review of the claim. Still, we have no final say in the decision made by the manufacturer (i.e., approvals, denials, fees, etc.).

Damaged Shipments:

Report shipping damage within 72 hours. We may request photos to assist with claims.

Unauthorized Returns:

Unauthorized returns without an RMA number may incur a 25% restocking fee. If your unauthorized return has not been processed within 3 weeks, please send an email to

Sales@technicaautoparts.com

Undeliverable or Refused Shipments:

Returned packages due to incorrect addresses or refusal will be processed within 3 weeks and may incur a 25% restocking fee.

Our return policy is non-transferable and only apply to parts you buy from Technica Auto Parts. We inspect all parts upon arrival. If we receive a part that is not ours, we will charge you to ship it back or discard it.

We accept returns back for a refund within 14 days from the original purchase date. We do not accept installed parts used for diagnostic purposes, one-time repairs (tools, electrical, etc) or items used to service or repair any vehicles other than the original customer’s.

We will be more than happy to cover defective components by reaching out to our Sales Staff. Please call or email for details and instructions on how to initiate a return if your questions aren’t answered above.

If your state requires online retailers to charge sales tax, then you’ve most likely paid sales tax on your order. If you return that product, then you’re refunded the sales tax paid for the product in addition to the refund of the product.